Frequently Asked Questions for the Truck

Looking to book the truck but need more information? See the FAQs below to get answers!  

If you are ready to book, you can Request a Quote and we will get back to you in 1 business day!

How can I book the truck for my neighborhood?

We can bring the truck to your neighborhood events for 2-3 hours if you have 15 or more families that will participate. We will then create a signup genius and you can share the link with your community/friends/family.  The truck will serve from a common location that you can determine (like a cul-de-sac or overflow lot) where people can line up. Each family can sign up for a slot and come to the truck at their selected slot. If it looks like you will have enough people signing up, please give us some dates that will work and contact us to get availability

How can I book the truck for a party/wedding/work place?

We can bring the truck to your event for 1 or more hours based on the number of people. We have a minimum requirement of 25 people to bring the truck to an event. Choose from our list of flavors and toppings and we are happy to accomodate any special requests as well. Send us details of your event and we will have pricing sent to you within 1 business day!

Do you accept credit cards or cash on the truck?

We accept most credit cards and cash on the truck. For safety reasons however, we prefer credit cards.

What do you serve on the truck at neighborhood/public events?

We serve cups, pints and quarts of ice cream from the truck and pints and quarts can be pre-ordered 1-3 days before the event. We will bring them with us on the truck. See our truck menu for pricing, flavors, and toppings.

Do you mix the toppings with ice cream on the truck?

Sorry we do not have our slab on the truck! We can top the ice cream with toppings when we serve on the truck. See our truck menu for flavors, and toppings.

Does the truck have cups/spoons/napkins etc.? Do you carry beverages?

Yes, we bring cups, spoons and napkins on the truck. We do not carry beverages.

Do you have cones on the truck?

Our homemade waffle cones do not hold up well on the truck due to the heat. We can bring pre-made cones for special requests and an extra fee.

Is there a minimum number of people we need for you to come?

For private parties, we can bring the truck for a minimum of 25 people within 10 miles distance from our store. For parties further than 10 miles, please contact us to get pricing and minimums.

For neighborhood events, we can bring the truck for a minimum participation of 15 families. This minimum varies depending on the distance from the store. Please contact us to get pricing and minimums for locations further than 10 miles from our store.

How far from the store will the truck come?

For private parties, we can bring the truck for a minimum of 25 people within 10 miles distance from our store. For parties further than 10 miles, please contact us to get pricing and minimums.

For neighborhood events, we can bring the truck for a minimum participation of 15 families. This minimum varies depending on the distance from the store. Please contact us to get pricing and minimums for locations further than 10 miles from our store.

What if a guest has an allergy?

If one of your guests has an allergy, they should either pre-order ice cream in pints or quarts from the store and inform them of their allergy requirements. Or they can get ice cream from the truck before anyone else. This will allow us to use fresh scoops before they are mixed with other ice creams.

Do I need to pre-order ice cream when the truck comes to my event?

If you are buying ice cream in cups you do not need to pre-order. If you would like to buy pints or quarts, please call the store 1-3 days before your event to place your pre-order. We will bring it on the truck for your event. Always provide your name, contact number and date of the event when your pre-order.

Do you carry dairy free ice creams on the truck?

Yes, we have one sorbet selection available on the truck. Flavors vary, please ask the server at your event for the flavor of the day.

Do you tip the driver?

Please feel free to tip the driver at your discretion for their service!

What happens if there is bad weather on the day of my event?

We will make every effort to bring the truck rain or shine! Depending on the severity of the inclement weather however, if the driving conditions are too hazardous or there is no access to your location we will work with you to reschedule your event to another available date or time.

COVID-19 PRECAUTIONS

What precautions are taken on the truck for COVID-19?

We take the health of our staff and customers seriously and have implemented the following precautions*:

  • The staff on the truck wear masks and gloves at all times. (Customers are not required to wear a mask.)

  • We prefer credit card payments

  • For large events, we send out a Sign Up Genius link so people can pick a specific time slot to visit the truck. This allows us to serve everyone in a safe manner and adhere to social distancing guidelines.

*These precautions are subject to change based on restrictions currently in place in Pennsylvania

Still have questions? Please send us details of your event with your questions and we will get back to you in 1 business day.

ADDRESS

 

101 Woodcutter St,

Exton, PA 19341

HOURS

 

Call 484-872-8236

to order

Sun-Thu: 12PM-9PM

Fri-Sat: 12PM-10PM

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